ATTENTION: This policy applies to the entire contents of the Website under the domain name www.questexcellence.com . Please read this policy before using the Website. This policy is issued by Quest Vitamins Limited.
1. GENERAL
We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
2. What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our products;
(c) information that you provide to us for the purpose of registering with us;
(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters, offers and promotions; and
(e) any other information that you choose to send to us.
3. Using your personal data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information:
(a) to administer the website;
(b) to improve your browsing experience by personalising the website;
(c) to enable your use of the services available on the website;
(d) to send to you products purchased via the website, and for processing the orders of products via the website;
(e) to send statements and invoices to you, and collect payments from you;
(f) to send you general (non-marketing) commercial communications;
(g) to send you email notifications which you have specifically requested;
(h) to send to you marketing communications which we think may be of interest to you (including news, updates and promotions) by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
(i) for statistical purposes to improve this Website and its services to you; and
(j) to deal with enquiries and complaints made by or about you relating to the website.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
All our website financial transactions are handled through our payment services provider. You should only provide your personal information to our payment services provider after reviewing their privacy policy. We will share information with our payment services provider only to the extent necessary for the purposes of processing payments you make via our website.
4. Disclosures
We may disclose information about you insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) to the extent we think it is necessary to comply with a requirement of any enforcement agencies;
(c) in connection with any legal proceedings or prospective legal proceedings; and
(d) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
5. Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential.
6. Policy amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
6. Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee.
You may instruct us not to process your personal data for marketing purposes by email at any time.
7. Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
8. Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
9. Data protection registration number
Our data protection registration number is Z8491468
Issue Date: May 2009





























